MLA

Saffady, William. Managing Electronic Records. 4th ed. Lenexa, Kan.: ARMA International, 2009.

APA

Saffady, W. (2009). Managing electronic records. 4th ed. Lenexa, Kan.: ARMA International.

Chicago

Saffady, William, Managing Electronic Records. 4th ed. Lenexa, Kan.: ARMA International,, 2009.