MLA

Penn, Ira A, Gail B Pennix, and Jim Coulson. Records Management Handbook. 2nd rev. ed. Hampshire: Gower, 1994.

APA

Penn, I. A, Pennix, G. B, & Coulson, J. (1994). Records management handbook. 2nd rev. ed. Hampshire: Gower.

Chicago

Penn, Ira A., Gail B Pennix, and Jim Coulson. Records Management Handbook. 2nd rev. ed. Hampshire: Gower,, 1994.