PHR Identification Project Training: Day One Components of Case Managers' Role

Call Number
386-3-8:2/1

General information

Call No.:
386-3-8:2/1
Part of series
HU OSA 386-3-8 Records of the Physicians for Human Rights' Bosnia Projects: Administrative Records: Video Collection
Located at
VHS PAL #2 / No. 1
Digital ver. identifier
HU_OSA_00001794
Date of production
1997-08-04
Date
1997
Level
Item
Primary Type
Moving image
Language
English
Duration
2 hours 57 min.

Content

Form/Genre
Raw material
Contents Summary
The first training session for PHR case managers who will collect antemortem data from the deceaseds' families and loved ones. Specialists discuss the case manager's role in the process of identification. They emphasize that case managers must establish trust with families and discuss different strategies to take when confronting willing or unwilling family members. Sometimes case managers will have to ask for a blood sample from family members which may upset them. The case manager is the support for family members during the antemortem and postmortem processes. PHR representatives explain the process of finding family members to interview. A step-by-step explanation of the identification process is given to the case managers including a comparison of antemortem and postmortem data. PHR representatives demonstrate how to use the computer to input data. A geneticist also describes DNA's role in the identification process. She hosts a discussion on how to explain the importance of DNA to families and prepares case mangers to answer questions about DNA.