The film charts a cold winter at an emergency shelter for the homeless in Lausanne. The nightly ritual always includes a struggle at the door for the 50 spaces available, with many inevitably turned away to take their chances on the snowy streets. The cast of characters are drawn from the homeless of Lausanne, among them families and former-businesspeople from Southern and Eastern Europe and North Africa, and the staff of the shelter. Melgar pays particular attention to two struggling families and to the articulate Amadou, a young man from North Africa taking the risk of going through the official channels in an attempt to obtain citizenship. The hoops of Swiss bureaucracy are evident in the film, with both the nightly residents and staff rebelling in their small ways. The traditional, verité approach is an appropriate conclusion to Melgar's trilogy on migration and its Swiss institutions, coming after The Fortress and Emmy-nominated Special Flight.