Footage of destruction and of market life in Sarajevo, a Bosnian Red Cross center, people hoping to leave the city, plastic sheets to winterize houses loaded at the Sarajevo airport, Larry Hollingsworth (UNHCR logistics officer) travelling from the airport to Butmir to deliver aid to people who live close to the frontlines, life in Butmir, Posusje in Bosnia on the Croatian border, a center where people who have been evacuated from Sarajevo await entry permits, a stadium in Posusje, a food handout at a refugee center, refugee camp Resnik (15 km from Zagreb) where 3,000 mostly Muslim refugees reside, and ex-prisoners awaiting resettlement in a center in Karlovac. Statements by refugees from Sarajevo, and Douglas Stafford, Deputy High Commissioner, are featured.