"The Good Hosts", more than half a million displaced persons found a new home in Serbia and Montenegro from 1991. 95% of refugees are lodged with host families. "Video Letter" written by Boža Luković, leader of Serbian brass orchestra "Dragačevo". "Mount Igman", now part of the UN demilitarized zone, a buffer between Bosnian Serbs and Bosnian government armies; the area is monitored by a French battalion. "Video Letters", written by Svetlana, a refugee from Kakanj now living in a refugee camp in Serbia, to her friend back in Kakanj. "Igalo", on a rehabilitation project for children injured during the war in Bosnia. They are treated in the Igalo hospital, Montenegro. "Video Letters": Jelena left Sarajevo two years ago and now lives in Zagreb. She writes to her family and friends in Sarajevo. "Let there be Light", in September 1994, Sarajevo suffered a complete breakdown of utilities. It was left without electricity, gas, and water supplies for 14 days in a row. Also William Eagleton, UN Special Coordinator for Sarajevo, speaks about restoration of communal services and freedom of movement in Sarajevo after cease-fire agreement. "Video Letter", children from Sarajevo write to her former schoolmate Sanela, who in 1992 left for Australia. "The work of the French Battalion in Bihać". "Video Letters", Martina, a schoolchild from Zagreb, writes to her grandfather in Hrvatska Kostajnica. "Female Patrol", Corporal Caroline Burgess, from the Royal Military Police, describes her daily routine while being on duty in Prozor, Bosnia. "Video Letters", Ferid lives in Zenica and is writing to his brother in Croatia.